Terms and Conditions

1 - SCOPE AND PURPOSE OF THE STORE'S GENERAL CONDITIONS

The present General Conditions are intended, with the order form and the other elements referred to therein, to regulate the terms and conditions by which the provision of the Carmen Sol Portugal Online Store Service will be governed.

The Service consists of providing access to the Online Store through the address www.carmensolpt.com which, in addition to providing information on a set of products and / or services, allows the User, by electronic means, to order the products disclosed therein, under the terms and conditions described here.

The ordering of products must be made by Users aged 18 or over (eighteen) years (individuals under the age of 18 must have authorization from their representatives). The elements and information transmitted by the User will enjoy full legal effects, recognizing the User for electronic purchases, and the User cannot claim the lack of signature for non-compliance with the obligations assumed.

2 - PRODUCT AND CONTENT INFORMATION

Carmen Sol Portugal will do everything possible so that the information presented does not contain confection errors, and will be quickly corrected whenever they occur. If you purchase a product that contains defects or characteristics different from those presented online, you have the right to proceed with the termination of the purchase contract under the applicable legal terms (right of free resolution - see point 9).

Carmen Sol Portugal will do everything possible to send all the products ordered, but it is possible that, in certain cases and due to causes difficult to control by Carmen Sol, such as human errors or incidents in the computer systems, it will not be possible to make available any of the products requested by the User. If any product is not available after placing the order, you will be notified by email or telephone. At that time, you will be presented with the possibility to cancel the order with the respective refund, if you have already made the respective payment.

All information on prices, products, specifications, promotional actions and services may be changed at any time by Carmen Sol Portugal.

3 - RESPONSIBILITIES

3.1 - All products and services marketed at Carmen Sol Portugal Online Store are in accordance with Portuguese Law.

3.2 - The Store has adequate security levels, however Carmen Sol Portugal will not be responsible for any losses suffered by the User and / or by third parties, due to delays, interruptions, errors and suspensions of communications that originate from factors beyond their control, namely, any deficiencies or failures caused by the communications network or communications services provided by third parties, by the computer system , modems, connection software or any computer viruses or resulting from downloading (“download”) through the service of infected files or containing viruses or other properties that may affect the User's equipment. If for any reason of error in accessing the Carmen Sol Portugal Online Store website it is impossible to provide a service, Carmen Sol Portugal will not be responsible for any losses.

3.3 - Data and information queries carried out within the scope of this Service are deemed to have been carried out by the User, with Carmen Sol Portugal declining any responsibility arising from the abusive or fraudulent use of the information obtained.

3.4 - < / strong> Carmen Sol Portugal will not be responsible for any losses or damages caused by abusive uses of the Service that are not directly attributable to it as intent or serious fault.

3.5 - Carmen Sol Portugal is not responsible for the damages or damages resulting from the non-fulfillment or defective fulfillment of the Service when this is not directly or indirectly attributable to you by way of intent or serious fault, not being responsible in particular for (i) errors, omissions or other inaccuracies in relation to the information made available through the Service; (ii) damages caused by the fault of the User or third parties, including violations of intellectual property, (iii) for non-compliance or defective compliance that results from compliance with judicial decisions or administrative authorities or (iv) for non-compliance or defective compliance that results the occurrence of situations of force majeure, that is, situations of an extraordinary or unpredictable nature, outside Carmen Sol Portugal and that cannot be controlled by it, such as fires, power cuts, explosions, wars, riots, civil insurrections, decisions governmental strikes, earthquakes, floods